Please fill in the information for your claim below. All information requested is required. Any missing information will delay the processing of your claim.

Contact information

KrisFlyer Number:

Outbound Flight Information

Reservation record locator or PNR:
(6 character code)

Date of outbound travel:
Outbound flight number(s)
(ie. SQ29)
Departure city:
Destination city
(airport code or city name)

Return Flight Information

Date of return travel:

Return flight number(s):

General Booking Details & Claim Information

Number of travelers in your party:

Cabin class:
Competing fare:
Website where you found the lower fare?